WalshDoc Privacy Policy
WalshDoc is designed to help patients, referring clinicians, and clinics organize Walsh-related questionnaires, lab information, reports, and follow-up workflows. This Privacy Policy explains the types of information WalshDoc may collect, how that information may be used, and how patients and clinicians can contact WalshDoc with questions.
This page is intended to provide a clear general explanation. Additional privacy, consent, or authorization language may apply when a patient completes a questionnaire, orders labs, submits health information, or works through a referring clinician.
Information WalshDoc may collect
WalshDoc may collect information submitted through contact forms, referral forms, questionnaires, lab-related workflows, clinician dashboards, report preparation tools, and follow-up forms.
Contact Information
Name, email address, phone number, state or country, referring doctor or clinic, and reason for contact.
Questionnaire Information
Symptom patterns, health history, diet, lifestyle, medication history, supplement use, family history, and related patient-submitted information.
Lab and Report Information
Lab values, original lab reports, report drafts, clinician comments, assessment summaries, follow-up information, and related documents.
How WalshDoc may use information
Information submitted through WalshDoc may be used to support questionnaire scoring, lab organization, report preparation, clinician review, patient education, follow-up tracking, referral support, technical support, and communication about requested services.
If a patient is working with a referring doctor or clinic, submitted information may be connected to that clinician’s workflow when appropriate and when the patient has used the clinician’s referral process, access code, or authorization pathway.
Information may be used to support
Health information and clinician workflows
Some information submitted through WalshDoc may include health-related information. WalshDoc is designed to support clinician-led assessment workflows, lab organization, report preparation, and patient follow-up.
Patients should not submit urgent medical information through general contact forms. Urgent or emergency medical issues should be handled through local emergency services or the patient’s treating clinician.
When detailed health information is needed, WalshDoc may use structured questionnaires, consent forms, clinician-directed workflows, or secure report processes instead of general contact forms.
When information may be shared
WalshDoc may share information with the referring clinician, clinic, laboratory, service provider, or support team when necessary to provide the requested service, complete lab-related workflows, support report preparation, or respond to patient or clinician requests.
WalshDoc does not intend to sell patient health information. Information may be disclosed if required by law, regulation, legal process, or to protect the security and integrity of the platform.
Clinicians and Clinics
Information may be connected to the doctor or clinic involved in the patient’s WalshDoc workflow.
Labs and Service Providers
Information may be used to support lab ordering, kit handling, report organization, or technical services.
Legal or Security Needs
Information may be disclosed when required by law or necessary to protect platform security.
How information is protected
WalshDoc uses administrative, technical, and organizational safeguards intended to protect submitted information. These may include secure hosting, access controls, encrypted connections, restricted dashboard access, backups, and internal policies for handling patient and clinician data.
No website, software platform, email system, or internet-based service can guarantee absolute security. Patients and clinicians should use appropriate caution when submitting information online and should avoid sending detailed medical information through ordinary contact forms.
Cookies, analytics, and basic website data
WalshDoc may collect basic website usage data such as browser type, device information, pages visited, referring pages, approximate location data, cookies, and similar technical information. This information may be used to improve site performance, security, usability, and content.
Browser settings may allow users to block or delete cookies. Some site functions may not work properly if cookies are disabled.
Access, corrections, and questions
Patients and clinicians may contact WalshDoc to ask questions about submitted information, request corrections, or ask how information is being used within the WalshDoc workflow.
Some information may need to be retained for legal, clinical, administrative, billing, lab, security, or recordkeeping reasons.
Information about minors
WalshDoc may be used in pediatric or family contexts when a parent, guardian, or clinician is involved. Parents or legal guardians should complete forms for minors or provide consent when required.
WalshDoc is not intended for unsupervised use by children.
Changes to this Privacy Policy
WalshDoc may update this Privacy Policy from time to time as the platform, services, legal requirements, or workflows change. The updated version will be posted on this page.
Continued use of WalshDoc after changes are posted means the updated Privacy Policy applies going forward.
Questions about privacy?
Use the contact page for privacy questions, data questions, referral questions, or requests related to submitted information.